While industrial robots transformed the factory floor, RPA robots are taking over the back office. RPA robots emulate human actions like opening files, copy-pasting fields, and inputting data in an automated manner. They interact with different systems through integration and screen scraping, allowing RPA tools to work like human employees.
An RPA bot is the fundamental unit of automation and it can be deployed from an employee’s desktop or from the cloud. The two common types of bots available in the market are:
Although RPA is poised to become a major business need, there are a few questions that enterprises must consider before implementing the technology:
RPA may have initial installation costs, but it is still cheaper to deploy than traditional automation solutions because it works alongside the existing infrastructure and does not require restructuring of systems.
There is always a potential for misuse of sensitive data that RPA robots handle on a day-to-day basis. Malicious programming by software developers to introduce malware is a risk. Enterprises can combat such dangers by introducing additional security measures like role-based access to confidential data and data encryption.
Certain jobs will be replaced by RPA bots, like those of data entry specialists. However, the technology will also create new jobs such as those of RPA developers and RPA engineers. RPA will also enhance existing jobs by providing tools to help humans focus on value-added tasks.
Some of the leading vendors that offer RPA tools customized for enterprise-level companies and streamline the technology are:
Although automation software is estimated to eliminate 140 million jobs by 2025, it is also set to create high-quality jobs for enterprises which maintain and improve RPA software. RPA technology will require CTOs or CIOs to take accountability for business outcomes and the risks of deploying RPA tools. Advances in RPA will continue to help businesses reduce their overhead costs and maximize their ROI, thus justifying its relevance and use.
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